Privacy Policy

Effective Date: May 18, 2026

Introduction

ReadyResume, operated by Match Bridge LLC ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document formatting and career preparation service.

We do not share or sell your personal data to third parties.

Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Career Information: Work history, education, skills, and other details you input to generate resumes and cover letters
  • Billing Information: Payment processing handled by our payment provider (Stripe). We do not store your full payment card details

Information Collected Automatically

  • Usage Data: Features used, interactions, and session duration
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, pages visited, and referral source

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process your career documents through AI tools
  • Send service-related communications (account updates, billing)
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

AI Processing

Your career information is processed by our AI tools to generate resume and cover letter suggestions. This processing is performed to provide the service you requested.

We use AI providers (such as OpenAI) to power our AI features. These providers process your content as necessary to provide the service. Any content you submit is used solely for generating the output you request.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Understand how you use the Service

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

Data Sharing

We do not share or sell your personal data to third parties.

We may share your information with:

  • Service Providers: Companies that help us operate the Service (AI providers, payment processors, cloud hosting). These providers are contractually bound to protect your data.
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: If we are acquired or merged, your data may transfer to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Access controls and authentication requirements
  • Regular security assessments

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate protections.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we delete your personal data within 30 days, except where retention is required by law.

Career documents and AI inputs are deleted upon account deletion or upon your request.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correct: Update or correct inaccurate personal data
  • Delete: Request deletion of your personal data
  • Export: Download your data in a portable format
  • Object: Object to certain processing of your data

To exercise these rights, contact us at privacy@readyresume.com. We will respond within 30 days.

Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware of such collection, we will delete the data promptly.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date.

Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact

For questions about this Privacy Policy, contact Match Bridge LLC at: privacy@readyresume.com